HomeMy WebLinkAbout2016_1122_AgendaPacketJohn Low Members:
Chair Fely Faulkner
Elizabeth Hahn
Jeffrey Iida
Richard Jose Karen Matsumoto
Vice -Chair
COUNTY OF KAUA'I CIVIL SERVICE COMMISSION
NOTICE OF MEETING AND AGENDA
Tuesday, November 22, 2016
3:00 pan. or shortly thereafter
Mo'ikeha Building, Liquor Conference Room 3
4444 Rice Street, Lihu'e, HI 96766
CALL TO ORDER
ROLL CALL
APPROVAL OF MINUTES
Open Session Minutes of October 25, 2016
DIRECTOR'S REPORT
CSC 2016 -11 a. November 2016 Director's Report
CSC 2016 -12 Update of Director's Goals and Objectives for FY 2016 -2017 as
part of ES -013 annual job perfonnance review
EXECUTIVE SESSION
Pursuant to Hawaii Revised Statutes § §92 -4 and 92 -5 (a) (4), 92 -9 (a) (1 -4) and (b), the purpose
of this executive session is to receive and approve Executive Session minutes, to consider the
hire, evaluation, dismissal or discipline of an employee or officer of the County where
consideration of matters affecting privacy will be involved, provided that if the individual
concerned requests an open meeting, an open meeting shall be held; and to consult with the
Commission's legal counsel on issues pertaining to the Commission's and the County's powers,
duties, privileges, immunities, and %or liabilities as they may relate to this item, deliberate and
take such action as appropriate.
ES -011 Executive Session Minutes of October 25, 2016
ES -012 — RFA 2016 -01 Communication filed 7/26/16 appealing the Recruitment &
Examination and the Classification or Reclassification of a
particular position by the Director of Human Resources (Ongoing
pending receipt of Findings of Fact, Conclusions of Law, and
Order)
An Equal Opportunity Employer
ES -013 Discussion and decision- making for initiating annual job
perfonnance review for the Director of Human Resources due
12/31'16
RETURN TO OPEN SESSION
Ratify Commission actions taken in Executive Session for item: ES -011, ES -012, and ES -013
ANNOUNCEMENTS
Next Meeting: WEDNESDAY, December 14, 2016 - 3:00 p.m., Mo'ikeha Building,
MEETING ROOM 2 A/B
ADJOURNMENT
NOTICE OF EXECUTIVE SESSION
Pursuant to Hawaii Revised Statutes §92 -7 (a), the Commission may, when deemed necessary,
hold an executive session on any agenda item without written public notice if the executive
session was not anticipated in advance. Any such executive session shall be held pursuant to
H.R.S. §92 -4 and shall be limited to those items described in H.R.S. §92 -5(a).
c: Deputy County Attorney Teresa Tumbaga
PUBLIC COMMENTS and TESTIMONY
Persons wishing to offer comments are encouraged to submit written testimony at least 24 -hours
prior to the meeting indicating:
1. Your name and if applicable, your position/title and organization you are representing;
2. The agenda item that you are providing comments on; and
3. Whether you will be testifying in person or submitting written comments only.
4. If you are unable to submit your testimony at least 24 hours prior to the meeting, please
provide 10 copies of your written testimony at the meeting clearly indicating the name of
the testifier; and
While every effort will be made to copy, organize and collate all testimony received, materials
received on the day of the meeting or improperly identified may be distributed to the members
after the meeting is concluded.
The length of time allocated to persons wishing to present verbal testimony may be limited at the
discretion of the chairperson or presiding member.
Send written testimony to:
Civil Service Commission
Attn: Barbara Davis
Office of Boards & Commissions
4444 Rice Street, Suite 150
Lihu`e, HI 96766
Civil Service Commission - November 22, 2016 Page 12
Email: bdavis @kauai.gov
Fax: 241 -5127 Phone: 241 -4919
SPECIAL ASSISTANCE
If you need an alternate fonnat or an auxiliary aid to participate, please contact the Boards &
Commissions Support Clerk at 241 -4919 at least five (5) working days prior to the meeting.
Civil Service Commission — November 22, 2016 Page 13
COUNTY OF KAUAI .. ` ,. j „1- r J r V r I�
Minutes of Meeting �J
OPEN SESSION
Board/Committee:
CIVIL SERVICE COMMISSION
Meeting Date
October 25, 2016
Location
Mo'ikeha Building, Liquor Control Commission, Meeting Room 3
Start of Meeting: 3:00 p.m.
End of Meeting: 3:42 p.m.
Present
Chair John Low; Vice Chair Richard Jose. Members: Fely Faulkner; Elizabeth Hahn (3:02 p.m.); Jeffrey Iida; Karen Matsumoto
Also: Deputy Attorney Teresa Tumbaga; Boards & Commissions Office Staff Support Clerk Barbara Davis and Administrator Jay
Furfaro; Human Resources Manager Jill Niitani
Excused
Absent
SUBJECT
DISCUSSION
ACTION
Call To
Chair Low called the meeting to order at 3:00
Order/Roll Call
p.m. with 5 members present.
Approval of
Open Session Minutes of September 27, 2016
Mr. Iida moved to approve the minutes as
Minutes
circulated. Mr. Jose seconded the motion.
Motion carried 5:0
Ms. Hahn entered the meeting.
Director's
CRC 2016 -10 a. October 2016 Director's Report
Report
Jill Niitani, Human Resources Manager, explained that Ms. Rapozo was out of
0
the office for the week so she would be presenting the Director's Report. In
the past month she reported that in our classification the Labor Relations
` ft,
Division held repricing meetings on different islands with one being held here
3
on Kauai. Of the repricing requests that came through none of them were
3
approved. The other jurisdictions were working on possible classification
actions to be taken to update some of those positions but there were no
repricing changes made from those meetings.
r
We have also been working on the employee development division on creating
a su erviso ry training module. We have come up with what we want to do
Civil Service Commission
Open Session
October 25, 2016
SUBJECT
DISCUSSION
ACTION
through the end of this fiscal year for all the different trainings we want to set
up so the departments know beforehand what to expect each month and try to
incorporate that with the employee trainings.
The Labor Relations Division has filed for a Declaratory Ruling regarding the
firefighters union. A hearing was scheduled for October 21" however that is
pending right now. There were petitions submitted by the different other
unions so that has been postponed until January.
This past month we finalized a contract for the Countywide drug and alcohol
testing which was awarded to DLS (Diagnostic Laboratory Services). This past
budget year it was determined that to make sure there was consistency in the
drug and alcohol testing HR would take that over with the exception of police.
Ms. Hahn said the report said this would include fire and police, so it does not
include police? Ms. Niitani said the budget for the police was not included;
fire was added at the tail end with the second revised budget that was
submitted. Police are being alcohol and drug tested but that is being handled
internally in their own budget.
Mr. Jose asked for an explanation of the petition part on the fire union. Ms.
Niitani said (the union) had submitted proposals to make changes to the
language within the collective bargaining agreement and they were proposing
changes that we believed infringed on management's rights. A Declaratory
Ruling was filed and it has been going back and forth and will probably be
ending for a bit.
Executive
Deputy Attorney Teresa Tumbaga read:
Session
Pursuant to Hawaii Revised Statutes § §92 -4 and
92 -5 (a) (4), 92 -9 (a) (14) and (b), the purpose
of this executive session is to receive and
Civil Service Commission
Open Session
October 25, 2016
Page 3
SUBJECT
DISCUSSION
ACTION
approve Executive Session minutes, to consider
the hire, evaluation, dismissal or discipline of an
employee or officer of the County where
consideration of matters affecting privacy will be
involved, provided that if the individual
concerned requests an open meeting, an open
meeting shall be held; and to consult with the
Commission's legal counsel on issues pertaining
to the Commission's and the County's powers,
duties, privileges, immunities, and/or liabilities
as they may relate to this item, deliberate and
take such action as appropriate.
Mr. Jose moved to go into Executive Session at
3:08 p.m. Mr. Iida seconded the motion.
Motion carried 6:0
Attorney Tumbaga stated before the Commission
goes into ES -008 because the Office of the
Attorney General is the representative of the
Commission for those types of things she would
step out for that. She would come back in for
ES -010.
Return to Open
Ratify Commission actions taken in Executive Session for items:
Session
ES -009 and ES -010
Mr. Iida moved to ratify the actions taken on ES-
009 and ES -010. Ms. Hahn seconded the
motion. Motion carried 6:0
Announcements
Next Meeting: Tuesday, November 22, 2016 — 3:00 p.m.
Adjournment
Mr. Jose moved to adjourn the meeting at 3:42
p.m. Mr. Iida seconded the motion. Motion
Civil Service Commission
Open Session
October 25, 2016
__ ,
SUBJECT
DISCUSSION
ACTION
carried 6:0
Submitted by:
Barbara Davis, Staff Support Clerk
() Approved as circulated.
() Approved with amendments. See minutes of
Reviewed and Approved by:
meeting.
John Low, Chair
DEPARTMENT OF HUMAN RESOURCES
DIRECTOR'S REPORT
TO THE
CIVIL SERVICE COMMISSION
NOVEMBER 2016
The hearing for the Petition for Declaratory Ruling with the Hawaii Labor Relations Board
(HLRB) contending that the Hawaii Firefighters Association (HFFA) included proposals in their
final position statement that are prohibited from being negotiated has been postponed until January
25, 2017. This is an unfortunate delay as arbitration hearings with HFFA are set to begin on
November 28, 2016 to ensure that the timeline for interest arbitration is adhered to. As such, prep
work has begun with Special Counsel Bob Katz to address the numerous union proposals,
including those that are being challenged as prohibited.
In addition, the Hawaii Government Employees Association's five (5) bargaining units including
Unit 2 (blue collar supervisors), Unit 3 (clerical), Unit 4 (clerical supervisors), Unit 13
(professional) and Unit 14 (Ocean Safety and Sheriff), recently filed for impasse at varying times
throughout the month of October. As such, the next phase of the process involves mediation prior
to the scheduling of interest arbitration. Preliminary meetings with a federal Mediator have been
scheduled.
In preparation to roll out the Part-time, Temporary, and Seasonal deferred compensation program,
representatives of Comprehensive Financial Planning, National Life Group and Life Insurance
Company of the Southwest met with staff to discuss the various forms, employee information
booklet, and processes. Target date to roll out the program is January 2017.
cs� a i/0 -ii
Following are highlights and statistics from the various divisions:
Administrative Services and Benefits
• After meeting with the United Public Workers union, changes were made to the draft
Leave Sharing Policy to address their concerns; the second draft has been sent to the
County Attorney's office for final review.
• After discovering several problems with our online enrollment for our flexible spending
program, staff worked with the various employees to make the necessary corrections to
their enrollment and payroll deductions. Staff will be meeting with the flexible spending
vendor, Total Administrative Services Corporation (TASC) to ensure that problems do not
occur next year.
• New Hires: Election Clerk I (8) (exempt)
Heavy Vehicle & Construction Equipment Mechanic I
Laborer I
Police Services Officer (3)
Recreation Worker I
Transit Safety Specialist (exempt)
Transportation Operations Manager (exempt)
Utility Worker
• Exit Interviews Conducted: 3 of 6
• TDI Applications 0
• Leave Sharing: 0
• Reference Checks: 6
• Employment Verifications: 24
• Transactions:
New Hires
16
Separations
6
Reallocations
2
Promotions
2
Demotions
0
Transfers
1
Pay Increase
350
Suspension
0
Leave Without Pay
19
Other
159
Seasonal
1
2
Classification and Pay and Labor Relations
• Negotiations continue to occupy staff's time as all eight (8) bargaining units have contracts
that expire on June 30, 2017. Recently, the Hawaii Government Employees Association
units 2, 33 41 13, and 14 filed for impasse 1,N ith the Hawaii Labor Relations Board.
• Reallocations Processed: Building Code Development & Enforcement Manager to
Code Enforcement Officer
Civil Engineer III to Civil Engineer I
Departmental Public Relations Specialist to Information &
Education Specialist
Laborer II to Laborer I
School Crossing Guard to Background Investigator (3)
School Crossing Guard to Police Sergeant (2)
• Desk Audits: Procurement & Specifications Specialist III to Procurement
& Specifications Specialist IV
• New Classes Adopted: Equipment Logistics Crew Leader
Equipment Logistics Crew Operator
Information & Education Specialist
Recruitment and Exam
• Staff participated as an interviewer and facilitator for the Kauai Police Department's
Sergeant and Lieutenant promotional interviews.
• Recruitments:
• Lists Referred to Departments
Accountant I
ADU /TVR Enforcement Specialist (exempt)
Code Enforcement Officer
Construction Inspector II
Custodian I (exempt)
Deputy Manager- Engineer (exempt)
Election Clerk II (exempt)
Equipment Operator II
Ocean Safety Officer I
Police Captain
Police Services Officer
Program Coordinator (Aging)
Senior Clerk
Wastewater Plant Operator Assistant
ADU /TVR Enforcement Specialist (exempt)
Civil Engineer I
Custodian I (exempt)
Election Clerk I (exempt)
K
• Written Exams Administered:
• Perfonnance Exams Administered:
• Administrative Reviews:
Payroll
Election Clerk Il (exempt)
Engineering Program Assistant
Equipment Operator II
Laborer I
Liquor Control Investigator Trainee
Police Lieutenant
Police Officer I
Police Records Clerk
Police Sergeant
Police Services Officer
Community Service Worker
Emergency Services Dispatcher I
Fire Captain
Fire Fighter II
Fire Fighter III
Liquor Control Investigator Trainee
Police Records Clerk
Police Services Officer
Equipment Operator II
Vehicle Registration & Licensing Manager
(accepted)
• Selected departments were notified of central payroll's quarterly auditing schedule.
Timesheets and leave records of employees selected for review will be audited by staff to
ensure compliance and accurate accrual balances.
• Island Saving Plan/Prudential provided training for staff to better serve our employees who
participate in a deferred compensation plan including access to the online system,
participant audits and distributions, etc.
• Gross Payroll:
10'15/2016
$37582,837
10/31/2016
$3,602,045
EUTF (Health Fund)
$1,285,000
ERS (Retirement)
$1,3575845
Social Security
$270,461
Medicare
$969101
Employee Development and Health Services
• Ten (10) new workers' compensation
claims were
filed
this month with a majority (7)
being medical -only claims. Staff has
followed up
with
departments to mitigate hazards
11
including working on new operational procedures including the use of personal protective
equipment (PPE) when warranted.
• Two (2) two (2) hour training sessions on "Workers' Compensation" were provided to
eighty -four (84) employees. The sessions covered the basics of workers' compensation
and included guest speaker, Ele Wood, an adjuster from our current third party
administrator, Firms Claim Services.
• Guidance continues to be provided to different departments on various personnel issues;
staff were assigned to investigate several complaints involving allegations of retaliation
and workplace violence.
• A total of seventy -seven (77) employees attended one (1) of four (4) annual driver
improvement classes for those employees that have a Commercial Driver's License (CDL).
• Equipment /Driver Training: Water Truck (I Public Works' employee)
Backhoe (1 Public Works' employee)
5
DEPARTMENT OF HUMAN RESOURCES
FISCAL YEAR 2016 -2017
GOALS
1. To support all County departments, employees and the general public with the full
range of human resource functions
a) Provide responsive, fair and consistent recruitment and examination and
classification and pay services to departments, employees and job
applicants -ON -GOING
b) Provide training and guidance to all departments on interview and
perfonnance evaluation procedures including guidelines and best
practices -ON -GOING
C) Develop a Countywide drug and alcohol testing policy to ensure
compliance with existing legal and collective bargaining requirements -
ON -GOING
d) Work with departments and other jurisdictions to recommend new or
revisions to existing contract language in negotiating new contracts for all
eight (8) bargaining units -DONE
UPDATE
In the first four (4) months of the fiscal year, there have been ninety (90)
classification actions taken and sixty -eight (68) recruitments that have been
posted. Six (6) administrative reviews were held, four (4) of which were
sustained.
On -going training and guidance are being provided to all departments on a
variety of issues including performance evaluations and interview
procedures. An interview checklist has been drafted and is being finalized
that will provide guidelines and information to departments in planning the
interview, choosing an interview panel, and conducting the interview. In
addition, staff have participated as interview panelists at various
departments.
Annually and at the end of a probation period, job performance evaluations
are due for all employees. The Department of Human Resources (DHR)
notifies respective departments at least one (1) month before job
performance evaluations are due and assist with developing performance
improvement plans for those employees that are not satisfactorily meeting
expectations of their job duties.
Preliminary research and work has been done to develop a comprehensive
drug and alcohol testing policy. Beginning in July, funding for the County's
drug and alcohol testing program was centralized to the (DHR) for better
fiscal management and efficiency. In addition, the DHR centralized the
coordination of random drug and alcohol selections and testing for the
various departments, ensuring necessary protocols are followed when
notifying and accompanying employees to the testing site.
Negotiations for all eight (8) bargaining units have been in full swing since
the start of the fiscal year. Along with the entire Employer group, Kauai
County recommended clarifying language to a number of articles of the
various contract to avoid misinterpretation in the future. Unfortunately, the
Ha«ai`i Firefighters Association (I1FFA) and the five (5) units of the Hawaii
Government Employees Association (11GEA) have filed for impasse halting
further negotiations.
2. To streamline, standardize and centralize various human resource functions that
will lead to greater efficiencies
a) Develop, update and maintain standardized organizational charts for all
departments -DONE
b) Centralize and standardize recruitment and hiring efforts for the various
youth summer programs -DONE
UPDATE
Standardized organizational charts for all departments were completed and
posted on the County's internal SharePoint site. Trainings were held with all
departmental staff to ensure upkeep and maintenance of these documents on
an on -going basis.
This past summer, the DHR was successful in streamlining and centralizing
all summer employment programs to the office's Recruitment Division. One
(1) application for all summer internship programs was available online and
the hiring of these summer workers was centralized at the DHR. In addition,
the administration and budget of the Mayor's Summer Internship Program
was transferred to the DHR this past year. The DHR is now responsible for
the coordination and receipt of departmental requests for interns, the
placement of interns, and payroll for these employees.
An additional summer internship program offered by the Office of Economic
Development (OED) through a contract with the Department of Human
Services, Division of Vocational Rehabilitation (DVR) provided Summer
Youth Employment Program (SYEP) for students at least sixteen (16) years
old and not older than twenty -four (24) years of age with a disability and/or
other vocational rehabilitation consumers. The DHR worked with OED on
this pilot program with the County to place those individuals referred by the
DVR at various worksites within the County.
3. To attract, support, and retain a qualified and diversified workforce by fostering
employee development and providing a safe environment
a) Research alternative recruitment methods and incentives for hard -to -fill
positions -ON -GOING
b) Implement and maintain an on -going supervisor training program that
institutionalizes and reinforces leadership qualities and survival skills for
new and current supervisors -ON -GOING
C) Establish Countywide safety committees comprised of supervisors and
line employees -ON -GOING
d) Provide on -going drug and alcohol training including reasonable suspicion
training for all departments -DONE
UPDATE
Recruitment staff have begun to research alternative methods and incentives
for hard -to -fill positions. Positions are currently being reviewed to see if
shortage differentials are appropriate. In addition, the DHR has begun to
include several dates and /or times for testing of Police Services Officers to
maximize the ability to take the entry level test. Other options that are being
considered include testing or interviewing in the evenings or at facilities on
the Northshore, Kapa`a area and Westside to increase the applicant's ability
to be considered for various positions.
The Employee Development and Health Services Division has developed an
on -going supervisor training program (see attached) focused on competencies
with specific modules to provide support and guidance for supervisors to
develop into their new roles. EEO /Sexual Harassment and Discrimination
training are completed during On- Boarding for all new hires. In addition,
trainings on Customer Service /Employee Engagement, Substance Abuse,
Conflict Management, and Workers' Compensation have already been
completed for this fiscal year.
The United Public Workers (UPW) union and the DHR worked together to
establish a Countywide Safety Committee to address departmental safety
issues for blue collar workers. Five (5) members of the committee are
selected by the union and five (5) members are selected by the County.
Representatives of the Department of Public Works, Department of Parks
and Recreation, Department of Water, Transportation Agency and the DHR
make up the County's representatives.
In coordination with Worklife Hawaii, a Reasonable Suspicion Drug
training was held in July for sixty -two (62) supervisors in the various
departments. Aside from providing supervisors with the tools needed to
recognize drug use, the DHR staff provided guidance and information on
9
drug testing procedures, processes involved when a positive drug test result is
received and return to duty and follow up requirements.
4. To enhance the quality and efficiency of services with technological
advancements
a) Interface the current HRIS Sungard system with the NeoGov online application
system to streamline the flow of infonmation -ON -GOING
b) Successfully implement the HRIS Employee Self Service and Performance
Evaluation modules and ensure continued progress to advance the
implementation of the Time and Attendance module -ON -GOING
c) Establish a Memorandum of Understanding with the Employer -Union Health
Benefits Trust Fund (EUTF) to obtain accurate detailed billing infornation-
ON -GOING
Interfacing the current HRIS SunGard system with the NeoGov online
application system to streamline the flow of information was initially
successful but has since experienced problems with the file format that was
being sent from NeoGov to our HRIS system. Recruitment staff are currently
working with the Finance -IT Division to correct the problem.
The IiR1S Task Force has been meeting on a regular basis and continues to
make strides towards implementation of the various modules.
After months of working out the various challenges to the Employee Self -
Service module, implementation is scheduled for early next year. A
PowerPoint presentation has been created and will be presented to all
departments prior to roll -out. The Employee Self Service module will
provide employees with online access to pay stubs, "what it" benefit
calculations, demographic change requests automatically routed to the DHR,
and other functions.
The NeoGov Performance Evaluation module will allow
departments /agencies to automate and streamline their performance review
activities while providing the DHR with centralized insight and management
capabilities. Plans are to start with a pilot implementation with the Kauai
Fire Department with rollout to other departments and agencies to follow in
2017. The project is in the beginning phases of development.
In December of 2015, a contract was executed with ExecuTime for the time
and attendance and advanced scheduling modules. After a slight delay due to
the vendor's non -HCE (Hawai`i Compliance Express) compliance, a Kick -Off
meeting was held in April 2016. Since the kick off, implementation team
members have been identified and the pilot group has been increased to
include select members of the Fire Department, Police Department, DHR and
the Finance-IT Division. The County has since provided ExecuTime with the
collective bargaining agreements and current pay codes for review.
Departments in the pilot test group were required to complete questionnaires
to analyze requirements needed for both the time and attendance and
advanced scheduling modules. ExecuTime is in the process of developing a
solution design and scope of work for both the time and attendance module
and advanced scheduling module for review by the County's implementation
team members.
When implemented, this program allows employees to submit their leave
requests and timesheets electronically each pay period, increasing efficiencies
and decreasing errors and oversights by eliminating several of the manual
tasks associated with requesting leave, collecting time and entering data into
the payroll system. At this point, implementation plans are for the pilot
groups to begin testing the program before the end of the fiscal year.
Finally, a Memorandum of Understanding with the Employer -Union Health
Benefits Trust Fund (EUTF) has been finalized for signature. Prior to
signing off on the agreement, the County is working on developing policies
and procedures for the receipt of the information to ensure security protocols
for access and storage.
5
Supervisory Trainings For FYI 6-17
Status
Workshop Topic/Description
Training Dates
EEO /Sexual Harassment and Discrimination Traaining
All supervisors are/were trained on the updated 2015 Policy Against Discrimination, Harassment, and Retaliation.
COMPLETED
Supervisors are informed of how to properly handle issuers /complaints, and how to proactively prevent clanlls for harassment.
N A (Upon hire of supervisor)
(ON- GOING)
Newly hired supervisors are required view a previously recorded taping of the live training.
Dtti-atton - Four (4) hours /Session
Conlpetency: Customer Service Employee Engagement
Completed July 11, 15, and 19, 2016,
Disucss how supervisors must be able to cllectively and efficiently guide team efforts. this involves working with staff and
COMPLETED
providing necessary constructive fcedback that steers the team fionvard, ultimately realizing teats goals and objectives.
August 9, 2016
* (lelhtlonal n•amitkq to be held in
Training included how to effectively work with and address bout external and internal customers.
November 2016
Duration Three (-i) hours /Session
Substance Abuse Training
Review of drug and alcohol testing requirements (e.g., procedures /process, roles /responsibilities, etc.). Review of Collective
COMPLETED
Bargaining Unit rules regarding drug testing. Train and familiarize supervisors of the aspects of substance abuse so that they
Completed July 26, 2016
are able to recognize the signs of drug and /or alcohol abuse and take appropriate action when substance abuse is suspected.
Duration - Font- (d) lions / Session
Competency: Conflict Management
Conflict with stafl, amongst staff, or involving stall' is inevitable. It takes skill to effectively handle conflict. This includes
conflict that you inherit from past supervisors who were unable or unwilling to deal with the situation and allowed the conflict
Completed September 28 and30,
COMPLETED
fester/grow. This workshop will provide awareness to supervisors that every person is different and it takes flexibility and
2016
willingness from the supervisors to work with and best handle situations that may arise.
Duration -- Three (3) hours Session
Workers' Compensation and General Flealth /Safety Training
Review how to complete accidenUinjury limns properly and timely. Discuss supervisor's responsibilities such as
administering disciplinary action if warranted and taking corrective actions as necessary, on -going reporting and fallow -up
Completed October 27, 2016
COMPLETED
requirements, procedures to follow Nt•hcn an employee can return to work only on a part-time basis or on modified duty, and
(2 sessions)
the return -to -work progrann.disability payments, light -duty process, RTW Program, pennanent restrictions, accident
a
review /investigation, etc.).
Dmalion — Tiro (2) hams Sesmon
Competencv: interrlersonal Skills Behavioral Assessment
Scheduled for November 18, 20 16
DISC Workplace is a behavioral assessment tool that can help supervisors gain insights on their own behavior and that of'
DISC tminilla
SCHEDULED
others. Supervisors must understand and appreciate` the style's of the people they work with and learn to adjust their own
ile(l.l
ch, ai (l
srhedulc�rl. %r./ruttrm�t rllra•clt. and
che(
behaviors to better work with and communicate with others.
MaY of201
Duration = Etghl (8) hours, Session
First Aid /CPR Training
ReGesher and New training will be provided fur all employees (including supervisors).
Multiple Sessions in November -
SCHEDULED
Drtration (refresher) -- Three (3) horns Session
December 2016
Durratran (new) — Fite (5) houry /Session
Supervisory Trainings For FY16 -17
Status
Workshop Topic/Description
Training Dates
Conumeteney: Effective Communication
Communication is key in all aspects of being an effective supervisor and leader. The goal here is to provide supervisors with
SCHEDULED
techniques and skills to convey information clearly to their employees, through written and verbal means, in order to reduce
Scheduled firr January 19, 3017
drama, enhance teamwork, and boost productivity.
Durxurnn - Ei.ghr (8) hours Session
Competencv: Team Leadership Team Building
Supervisors must be able to effectively and efficiently guide team efforts. This involves working with staff and providing
PLANNED
Planned firr February 2017
necessary constructive feedback that steers the team forward, ultimately realizing team goals and objectives.
Duration = Efghl (8) )roars i Session
Disciplinary Process /Perfirrrnance issues and Collective Bargaining Contract Review
Overview of union contracts pertaining to areas of working conditions, overtime rules, work schedules, other
pay /compensation rules, leaves, etc.; Disciplinary process (e.g., progressive discipline, seven steps of discipline, etc.);
Handling performance issues (e.g., expectations, monitoring performance, performance probation, perfirrnmance improvement
PLANNED
Planned for March 2017
plans, training agreements, etc.); Dealing with unacceptable employee behaviors (e.g., insubordination, poor attendance,
tardiness, etc.); and review of grievance process (e.g., request f'or information front union, deadlines, steps /levels,
responsibilities, what to expect during grievance meetings, etc.).
Durulion Four ('d) hours :' Session
Recntitment)l-firinc Proccss7
PLANNED
Review system processing requirements, civil service rules, interviewing skills /procedures, selection /approval process); Job
Planned for April 2017
classification, real location;promnotional process procedures.
Duralron - Three (3) hours : Session
Comoctenev: Planning and Oruanazmu Work /Resource Manaecment and Developing Talent /Mentoring
Supervisors need to be able to develop strategic plans that incorporate the details of project management such as establishment
of tasks /events, expected outcomes/goals, timelines, etc. This workshop will provide supervisors organization techniques and
guidelines in the development of'project goals /plans. Included in this workshop will be creating budgets and showing
PLANNED
Planned firr May 2017
supervisors that it is important to fully utilize resources available, particularly with the budgetary constraints of the County.
Additionally, the ability to plan and support the development ofstafffis key to being a great leader. The best leaders share
their talents and experiences, as well as best practices, to better their staff.
Duration = Four (4) hours / Session
Leave Benefits and Leave/Disability Accommodations
PLANNED
Review the appropriate procedures in handling leave /disability accommodation requests; Review of various leave benclits that
Planned firr June 2017
employees may be entitled to and its corresponding laws (e.g,, FMLA, Leave Sharing, TDI. Pregnancy Act, etc.).
Durrrriou -- Three (3) hours Session