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HomeMy WebLinkAbout3.031 3.032 HOUSING ASSISTANCE CLERK I & II 20030224DEPARTMENT OF PERSONNEL SERVICES COUNTY OF KAUAI HOUSING ASSISTANCE CLERK I & II Duties Summar 3.031 3.032 Performs a variety of specialized clerical activities relating to the development, implementation and monitoring of housing assistance programs; and performs other related duties as required. Distinquishinq Characteristics: Level I: Provides clerical support to housing assistance staff by providing information, processing forms, maintaining wait lists of applicants and records of vouchers, and assisting with the processing of landlord /tenant agreements. Level II: Assists technical and professional housing staff and provides support services through researching and gathering of information, interviewing applicants, verifying qualifications, determining preliminary eligibility, maintaining wait lists, and performing routine determination of eligibility under direct supervision. Examples of Duties: Performs a variety of staff support and clerical tasks in establishing, monitoring and maintaining wait lists for the housing assistance program; conducts rent surveys to determine appropriate contract rents in specified areas; may assist applicants and verifies information presented; reviews applications and supporting documents to ensure conformance with federal, state and county rules and regulations, policies and procedures and other legal requirements; assist in the Section 8 contract renewal process; schedules and may assist with closing of landlord and tenant agreements; maintains records of eligibility data, vouchers, invoices, purchase orders and other source documents; monitor contract expenditures; may assist in the preparation of specifications may participate in fair hearings; coordinates and secures locations for briefings; assists in preparing reports; may type correspondence, reports and other materials. HOUSING ASSISTANCE 2 3.031 CLERK I & II 3.032 Minimum Qualification Requirements for the Classes: Training and Experience: A combination of education and experience substantially equivalent to graduation from high school including or supplemented by commercial training, and for: Level I: two (2) years of clerical experience that involved public contact work and demonstrated proficiency in the use of various software applications. Level II: In addition to the above, one (1) year of work experience that demonstrated a good working knowledge of the processes, policies and procedures of a social services or assistance program. Knowledge of: office practices and procedures, filing methods and systems; grammar, spelling and word usage; the purpose and uses of standard office machines and personal computers. Ability to: make arithmetic computations; compare names and numbers accurately; keep records, summarize materials and prepare simple reports; operate standard office machines and personal computers; understand and interpret laws, ordinances, rules, polices pertinent to the agency; follow oral and written instructions; schedule appointments efficiently; deal tactfully and effectively with the public; work harmoniously with others; learn interviewing techniques. Health and Physical Condition Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper for performance of the duties. This is the first specification approved for the new classes, HOUSING ASSISTANCE CLERK I & II. APPROVED: FEB 24 2003 Date or MALCOLM C. FERNANDEZ Director of Personnel Services