HomeMy WebLinkAbout3.033 3.034 HOUSING SERVICES WORKER I & II 20030224DEPARTMENT OF PERSONNEL SERVICES
COUNTY OF KAUAI
HOUSING SERVICES WORKER I & II
Duties Summary:
Performs a
administration,
programs within
participants an(
technical staff
as required.
3.033
3.034
variety of technical tasks in the
implementation and maintenance of housing
the County; provides information to
i applicants of housing programs; provides
assistance; and performs other related duties
Distinquishinq Characteristics:
Level I: Performs the full -range of technical work related to
housing programs, independently making eligibility
determinations; prepares contracts and agreements and /or
interprets laws, rules and regulations governing housing
programs.
Level II: Performs the full -range of technical work related
to housing programs where the assigned caseload is
consistently of a more difficult and complex nature (i.e.
Clients have unstable or frequently changing family and
personal situations or income is irregular or frequently
changing.
Examples of Duties:
Performs a variety of housing program tasks; understands,
interprets, and applies local, state and federal housing laws,
rules and regulations; determines and re- examines eligibility
for housing programs by verifying information submitted by
program participants and applicants; provides information on
eligibility requirements; discusses and explains procedures
and objectives of the program with prospective applicants and
program participants; verifies financial standing and /or
reputation of applicants, recommending approval or disapproval
of applications; prepares necessary correspondence and
notifications; manages caseload to assure timeliness and plans
reviews; establishes and maintains pertinent files and
records; establishes positive relationships with clients,
discussing needs and related problems; attends meetings and
training sessions; may participate in special projects.
HOUSING SERVICES 2 3.033
WORKER I & II 3.034
Minimum Qualification Re
irements for the Classes:
Training and Experience: A combination of education and
experience substantially equivalent to graduation from high
school, and for:
Level I: four (4) years of work experience involving, or
supplemented by some public contact work, two (2) years of
which demonstrated a good working knowledge of the processes,
policies and procedures of a social services or public
assistance program;
Level II: In addition to the above, one (1) year of work
experience that provided the applicant with the knowledges and
ability to apply regulations, policies and procedures of a
housing assistance program.
Knowledge of: principles and practices of interviewing,
application screening, and record keeping; community resources
related to social service; Business English and mathematics;
modern office practices and equipment, including personal
computers; basic knowledge of laws, rules, policies and
procedures governing the County's housing assistance program.
Ability to: learn, interpret and apply provisions of
law, rules, policies and procedures governing the County
housing assistance program, including procedures governing the
application process and other aspects of the assistance
program; maintain confidentiality of application records; deal
tactfully and courteously with the public; establish and
maintain effective working relationships with others;
establish and maintain a variety of records, reports and
files; communicate effectively, both orally and in writing.
Health and Physical Condition Requirements:
Persons seeking appointment to positions in this class
must meet the health and physical condition standards deemed
necessary and proper for performance of the duties.
This is the first specification approved for the new
classes, HOUSING SERVICES WORKER I & II.
APPROVED: FEB 24 2003 o
Date MALCOLM C. FERNANDEZ
Director of Personnel Services