HomeMy WebLinkAboutDOWNR040519DOWissuesalertregardingthridpartybillpaymentserviceCounty of Kauai
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News Release
For Immediate Release: April 5, 2019
Media Contact: Jason Fujinaka
Information Specialist I
Phone: 808- 245-5455
Mobile: 808-755-5432
Email: jfuiinaka@kauaiwater.or
DOW issues alert regarding third party bill payment service
LIHU'E — The Department of Water (DOW) has issued an alert to its customers about the
additional surcharge for online payments made via doxo.com for water service bills.
The DOW is not affiliated with doxo.com in any way and by using this third party bill
payment service, the DOW cannot guarantee the company's legitimacy. Customers who
choose to use this and similar payment providers should be aware that they may be subject to
additional surcharges.
The DOW only accepts water service payments via the following:
• In person at the Department of Water's office;
• A mailed check payable to the Department of Water;
• Automatic bill payments set up through the Department of Water; and
• Online bill payments set up directly through your bank or credit union.
For more information, please call the Department of Water at 245-5455.