HomeMy WebLinkAboutNR110220DPR
THE COUNTY OF KAUA‘I
DEREK S. K. KAWAKAMI, MAYOR
MICHAEL A. DAHILIG, MANAGING DIRECTOR
News Release
For Immediate Release: November 2, 2020
DEPARTMENT OF PUBLIC WORKS
TROY TANIGAWA, ACTING COUNTY ENGINEER
Tel (808) 241-4993
Fax (808) 241-6604
County’s Wastewater Management Division offers new sewer payment
platform
County officials would like to inform Wastewater Management Division customers that a new
online sewer payment platform is now available at https://pay.ehawaii.gov/kauai.
The new platform provides a better customer experience when paying sewer bills online and
allows for more efficient account administration. The platform allows customers to either pay as a
guest or as a logged-in user. Those who log in to make payments can also view their account and
payment history. In addition, the platform allows Division staff to upload billing files and retrieve
payment files on demand. Online payments include a $2.50 convenience fee plus a 2.2% credit card
or $1 eCheck fee, per transaction. For customers making online payments, the County is temporarily
waiving these fees until Nov. 30, 2020.
The new platform was created by NIC Hawaii (the official internet portal manager of
eHawaii.gov), working with the Department of Finance and the Department of Public Works,
Wastewater Management Division.
Due to the ongoing COVID-19 pandemic, the public is highly encouraged to submit
payments via this online service to reduce foot traffic at the Kapule Building at the Līhu‘e Civic
Center. For customers who prefer to pay their sewer bill by mail or by dropping off a sealed envelope
containing their check and remittance in the drop box located on the right-hand side of the
Department of Motor Vehicles’ entrance, please make checks payable to the Director of Finance.
Anyone with questions may contact the Department of Public Works, Wastewater
Management Division at 808-241-4082, or via email at pwww@kauai.gov.
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