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HomeMy WebLinkAbout15A2032 IT PROGRAM MANAGER 20220615PART I DEPARTMENT OF HUMAN RESOURCES COUNTY OF KAUAI 15A2032 Class Specifications for the Class: INFORMATION TECHNOLOGY PROGRAM MANAGER EM-03, BU-13X Duties Summary: Under administrative direction, plans, organizes and directs the activities of a major functional branch of the County's central information technology (IT) division; and performs other related duties as required. Distinguishing Characteristics: This class is distinguished by its responsibility to plan, direct, and oversee the program and activities of a major functional branch within the central information technology division. Examples of Duties: (The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position). • Plans, organizes, and directs the development and maintenance of information technology systems and programs, including but not limited to computer operations and programming, systems software and infrastructure, systems control and securities, network application, geographic information systems (GIS), data base management, and end-user support services; • Plans and implements short and long range goals and objectives for the branch consistent with departmental goals; • Evaluates intermediate program goals and objectives to assess progress; • Implements changes and/or corrective actions as necessary; • In collaboration with other functional segments, develops and implements program policies and operational guidelines, including the establishment of the division and department's software and hardware standards to ensure compatibility; • Meets with County department administrators and staff to assess and to provide assistance in planning for their IT requirements and needs; PART I IT PROGRAM MANAGER 2 15A2032 • Prioritizes, schedules, and assigns/reassigns projects to ensure timely completion; coordinates activities with other functional segments; • May participate in the design, development, modification, and implementation of systems or programs; reviews work in progress; • Provides technical support, direction, and coordination in software design and implementation work; • Supervises the integration of work into finished products; • Prepares reports on status of projects; • Meets with subordinate specialists regarding system problems and program needs; • Reviews specifications for new applications as well as revisions to existing software applications; • Initiates studies: prepares report of recommendations; • Recommends the contracting of projects for central IT or departmental needs; participates in the procurement process, including the selection of consultants/vendors; • Provides guidance to departmental personnel; monitors contractor's work to ensure compliance to contract provisions; • Serves as technical resource and provides advice and assistance on matters related to information technology that require substantial knowledge of computer systems and software applications; • Maintains liaison with vendors and manufacturing firms to coordinate acquisition of computer hardware and software; • Attends seminars and presentations conducted by vendors, manufacturers, governmental agencies, and other organizations to keep abreast of computer technology and systems techniques; • Determines the potential effect on current procedures and operations and implements changes as necessary: • Provides orientation and training of new employees in the functional area assigned; • Plans, develops, organizes, and conducts training programs for departmental employees county-wide; PART I IT PROGRAM MANAGER 3 15A2032 • Participates in the preparation of the department's annual budget; • Provides testimony in support of requests for budgeted amounts and additional personnel at administrative and Council hearings; • Assigns and reviews the work of subordinates; prepares job performance evaluations; • Recommends personnel actions including hiring, promotion, disciplinary actions, and terminations; • Oversees the maintenance of records; • Prepares various reports and correspondence; • Enforces and complies with all Federal, State, and County laws, regulations, and policies relating to occupational safety and health; and • Performs other related duties as required. Knowledge of: The principles and practices of supervision, public administration, organization, and management; management requirements relative to information technology including network communications, data base management, computer operations and programming; systems software and infrastructure, system control and securities, etc.; current trends and available resources in the field of information technology; the operation, characteristics, and capabilities of various IT systems and equipment; and report writing. Ability to: Plan, assign, supervise, coordinate, and review the work of subordinates; gather, analyze, correlate, and evaluate facts and make sound conclusions and recommendations; formulate policies and procedures; prepare clear and concise reports and correspondence; prepare and justify budget requests; establish and maintain effective working relationships with departmental employees, manufacturers' representatives, and personnel from other governmental agencies and County departments. This is an amendment to the specification for the class INFORMATION TECHNOLOGY PROGRAM MANAGER, which was approved on November 30, 2020, and is to be substituted for that specification. Approved: June 15, 2022 (date) ANNETTE L. ANDERSON Director of Human Resources PART II DEPARTMENT OF HUMAN RESOURCES COUNTY OF KAUAI 15A2032 Minimum Qualification Specifications for the Class: INFORMATION TECHNOLOGY PROGRAM MANAGER EM-03, BU-13X Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with a baccalaureate degree, and • four (4) years of specialized work experience; and • one (1) year of supervisory work experience. Qualifying Specialized Work Experience: Professional work experience in IT which include work in the areas of user and systems requirements and analysis, applications development and maintenance, computer systems support, network design and maintenance, and/or data/database. Qualifying Supervisory Work Experience: Professional work experience which includes planning, directing, assigning, and reviewing the work of others; advising subordinates on difficult program areas; timing and scheduling subordinate work; and training and developing new employees. Substitutions Allowed: The following may be substituted for education: General professional work experience or education credits can be substituted for up to four (4) years of the Bachelor’s degree such as: A. Full time progressively responsible professional, technical or substantive work experience demonstrating the scope, level, and quality of work comparable to a curriculum leading to an associate’s, bachelor’s, or master’s degree. B. Successful completion of semester credits in a curriculum leading to a degree or diploma at an accredited community college, trades school, college, or university (15 semester credits = 6 months of experience). A master’s degree or PhD may be substituted for the education requirement. PART II IT PROGRAM MANAGER 2 15A2032 The following may be substituted for experience: A. Successful completion of semester credits specific in information technology, computer science or a related field leading towards a Bachelor’s/Master’s/PhD degree from an accredited college or university, may be substituted up to one (1) year of the specialized work experience requirement (15 semester credits = 6 months). B. A Master’s degree in information technology, computer science or a related field from an accredited college or university may be substituted for one (1) year of the specialized work experience requirement. C. A Doctorate’s degree in information technology, computer science or a related field from an accredited college or university may be substituted for one (1) year of the specialized work experience requirement. If a degree is used to substitute for the education requirement, it may not be used again towards the experience requirement. If work experience is used to substitute for education, it may not be used again to meet the experience requirement. If the applicant holds more than one degree, transcripts must be provided, and a thorough review will be conducted by the DHR staff in order for more than one degree to be credited towards the minimum qualification requirements. Additional degrees can be considered if obtained independently through mutually exclusive classes from another degree being considered. Substitutions will be used to the advantage of the applicant. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered. License Requirement: Possession of the appropriate licenses or certificates as required of the position. Selective Certification: Specialized knowledge, skills and abilities may be required to perform the duties of some positions. For such positions, Selective Certification Requirements may be established, and certification may be restricted to eligibles who possess the pertinent experience and/or training required to perform the duties of the position. Agencies requesting Selective Certification must show the connection between the kind of training and/or experience on which they wish to base selective certification and the duties of the position to be filled. PART II IT PROGRAM MANAGER 3 15A2032 Tests: Applicants may be required to qualify on an appropriate examination. Health and Physical Condition Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations. Physical Effort Grouping: Light This is an amendment to the specification for the class INFORMATION TECHNOLOGY PROGRAM MANAGER, which was approved on November 30, 2020, and is to be substituted for that specification. Approved: June 15, 2022 (date) ANNETTE L. ANDERSON Director of Human Resources