HomeMy WebLinkAbout2021-07-21FinanceDepartmentannounceschangestoDMVproceduresDEREK S.K. KAWAKAMI, MAYOR
MICHAEL A. DAHILIG, MANAGING DIRECTOR
News Release
For Immediate Release: July 21, 2021
COUNTY OF KAUA‘I
DEPARTMENT OF FINANCE
REIKO MATSUYAMA, DIRECTOR
(808) 241-4200
Finance Department announces changes to DMV procedures
LĪHU‘E – The Department of Finance has announced the following changes to its current
procedures at the Department of Motor Vehicles (DMV).
Effective Thursday, July 22, the DMV will reopen for all walk-in services during work hours
between 8:45 a.m. and 3:45 p.m.
However, customers are still highly encouraged to book an appointment by visiting
www.kauai.gov and selecting “Book your DMV Appointment.” Walk-in customers will be accommodated
in between appointment holders and serviced as time permits. Therefore, as a walk-in customer, you
may experience a longer wait time or no service at all, especially if you arrive near close of business.
Normal hours of operation at the DMV are from 8 a.m. to 3:45 p.m., Monday through Friday,
except for state and federal holidays. Appointment holders may check in for a scheduled appointment
up to 15 minutes prior to their appointment time. If you are more than 5 minutes late, the appointment
will be canceled and you will then be considered a walk-in customer.
Kupuna Hour is still available for those 65 years or older to complete personal transactions from
8 to 8:45 a.m., Monday through Friday. No appointments are necessary for Kupuna Hour.
Appointments are still needed for road tests. To book a road test, please call 241-4242.
Officials continue to prioritize the health and safety of all visitors and associates of the DMV.
Therefore, masks are required for entry and service and social distancing guidelines will continue to be
enforced. For additional information or questions about the DMV, please visit
https://www.kauai.gov/DMV.
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