HomeMy WebLinkAbout1.541 PROCESS SERVER 20220707PART I DEPARTMENT OF HUMAN RESOURCES
COUNTY OF KAUAI 1.541
Class Specifications for the Class:
PROCESS SERVER
SR-15, BU-03
Duties Summary:
Responsible for serving civil and/or criminal process documents such as court
orders, summonses, subpoenas, notices and providing proof of service throughout the
County to witnesses; independently researches, investigates and determines the location of
defendants or witnesses, by using public records and/or private law enforcement database
information; sets and prioritizes daily schedule and provides technical support to the
department; and performs other related duties as required.
Distinguishing Characteristics:
This class is distinguished by its responsibility to serve civil and/or criminal process
documents and providing proof of service throughout the County of Kaua‘i, requiring the
operation of a motor vehicle; and independently researches, investigates and determines
the location of defendants or witnesses using public records and/or private law enforcement
database information. When serving documents, situations may occur causing deviation
from established procedures and these positions are expected to use judgment and
discretion to make sound decisions.
The Process Server may need to do extensive studies to determine the physical
resemblance of the person they're serving and the best way to ensure personal delivery of
documents and notifications. Extensive time spent in the research process on computers in
an office environment to determine identity of persons to be served is required.
A position in this class requires considerable knowledge of applicable court rules
and/or statutes concerning the service of process in criminal and/or civil matters in the
Hawai‘i State Courts.
In addition, the Process Server provides services such as research, complex sorting
and filing and responsible technical support to the Special Investigators.
Examples of Duties: (The following are examples of duties and are not necessarily
descriptive of any one position in this class. The omission of specific duties statements does
not preclude management from assigning such duties if such duties are a logical
assignment for the position).
• Receives legal process documents and written instructions for service of documents
to litigants;
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• Reviews all documents for accuracy, completeness, and in compliance with
applicable court rules and/or statutes prior to service;
• Operates a motor vehicle to serve civil and/or criminal process including subpoenas,
summonses, and notices;
• Locates witnesses and makes positive identification of person being served;
• Plans daily workload and route to facilitate the service process with minimum travel;
• Informs person(s) served of the general contents of the documents being served;
• Conducts jail visits to perform initial defense advisements to persons charged with
criminal charges;
• Contacts employers, families, neighbors, and others to secure information regarding
the whereabouts of individuals in order to affect the service process;
• Provides services such as research, complex sorting and filing and responsible
technical support to the Special Investigators, which may include assisting with lower-
end investigations and interviews in locating and identifying persons to be served;
• Prepares reports on documents served or attempted;
• Signs proof of service documents and maintains records and logs;
• Tracks time and date of service delivery;
• Maintains and updates computerized and manual files;
• Performs a variety of difficult clerical or routine administrative work;
• May testify in court regarding the measures taken (due diligence) to locate
witness(es); and
• Performs other related duties as assigned.
Knowledge of:
Principles and practices of public contact; documentation and recordkeeping
methods; geography of the County of Kaua‘i; applicable court rules and/or statutes
concerning service of process in criminal and civil matters in the Hawai‘i State Courts; office
practice procedures; filing methods and systems; use of standard office machines.
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Ability to:
Plan and organize daily workload; learn the procedure for the service of different
types of legal documents; maintain simple recordkeeping systems; communicate effectively
with people; maintain confidentiality of information; read maps and locate addresses;
establish and maintain cooperative working relationships; determine the appropriate course
of action in emergency or unusual situations; understand written and oral instructions.
This is an amendment to the specification for the class PROCESS SERVER, which was
approved on July 5, 2016, and is to be substituted for that specification.
Approved: July 7, 2022
(date) ANNETTE L. ANDERSON
Director of Human Resources
PART II DEPARTMENT OF HUMAN RESOURCES
COUNTY OF KAUAI 1.541
Minimum Qualification Specifications
for the Class:
PROCESS SERVER
SR-15; BU-03
Training and Experience:
A combination of education and experience substantially equivalent to graduation
from high school; and
• Three (3) year of work experience which involved reviewing or explaining legal or
other comparable documents or information.
Examples of legal documents:
A legal document is considered legal if the creator intends for it to be enforceable in
a court of law, it adheres to the laws of the jurisdiction where it will be enforced, and if the
document is properly signed, witnessed, and filed.
Substitutions Allowed:
The following may be substituted for education:
A. Four (4) years of full-time general work experience may be substituted for a high
school diploma.
B. Successful completion of semester credits leading towards a degree or diploma from
an accredited community college, college or university, trades school, etc., may be
substituted up to four (4) years of the education requirement (15 semester credits =
6 months).
C. An Associate’s, Bachelor’s, Master’s or PhD degree from an accredited community
college, college or university, trades school, etc., may be substituted for the
education requirement.
The following may be substituted for experience:
A. Successful completion of semester credits leading towards a degree or diploma in
legal secretary studies, paralegal studies, legal studies, law, or a related field from an
accredited community college, trades school, may be substituted up to four (4) years
of work experience which involved reviewing or explaining legal or other comparable
documents or information (15 semester credits = 6 months).
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B. An Associate’s degree in legal secretary studies, paralegal studies, legal studies, law,
or related field from an accredited community college, business, or technical school,
may be substituted for two (2) years of work experience which involved reviewing or
explaining legal or other comparable documents or information.
C. A Bachelor’s degree in legal secretary studies, paralegal studies, legal studies, law, or
a related field from an accredited college or university may be substituted for up four
(4) years of work experience which involved reviewing or explaining legal or other
comparable documents or information.
D. A Master’s or PhD degree in legal secretary studies, paralegal studies, legal studies,
law, or a related field from an accredited college or university may be substituted for
up to one (1) year of work experience which involved reviewing or explaining legal or
other comparable documents or information.
If a degree is used to substitute for the education requirement, it may not be used
again towards the experience requirement. If work experience is used to substitute for
education, it may not be used again to meet the experience requirement. If the applicant
holds more than one degree, transcripts must be provided, and a thorough review will be
conducted by the DHR staff in order for more than one degree to be credited towards the
minimum qualification requirements. Additional degrees can be considered if obtained
independently through mutually exclusive classes from another degree being considered.
Substitutions will be used to the advantage of the applicant.
Quality of Experience:
Possession of the required number of years of experience will not in itself be
accepted as proof of qualification for a position. The applicant's overall experience must
have been of such scope and level of responsibility as to conclusively demonstrate that
he/she has the ability to perform the duties of the position for which he/she is being
considered.
License Requirement:
Possession of a valid motor vehicle operator's license (Hawaii type 3 or equivalent),
and any other appropriate licenses or certificates as required of the position.
Selective Certification:
Specialized knowledge, skills and abilities may be required to perform the duties of
some positions. For such positions, Selective Certification Requirements may be
established, and certification may be restricted to eligibles who possess the pertinent
experience and/or training required to perform the duties of the position.
Agencies requesting Selective Certification must show the connection between the
kind of training and/or experience on which they wish to base selective certification and the
duties of the position to be filled.
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Tests:
Applicants may be required to qualify on an appropriate examination.
Health and Physical Condition Requirements:
Persons seeking appointment to positions in this class must meet the health and
physical condition standards deemed necessary and proper to perform the essential
functions of the position with or without reasonable accommodations.
Physical Effort Grouping: Light
This is an amendment to the specification for the class PROCESS SERVER, which was
approved on July 5, 2016, and is to be substituted for that specification.
Approved: July 7, 2022
(date) ANNETTE L. ANDERSON
Director of Human Resources