HomeMy WebLinkAboutDOWNR01182022DOWbusinessbyphoneunavailableuntilfurthernotice.pdf
NEWS RELEASE
DEPARTMENT OF WATER, COUNTY OF KAUA`I
MEDIA CONTACT: JONELL KAOHELAULI’I, INFORMATION & EDUCATION SPECIALIST
245-5461| PUBLICRELATIONS@KAUAIWATER.ORG | FACEBOOK: @KAUAIDOW
For immediate release:
January 18, 2022
DOW ‘business by phone’ unavailable until further notice
LIHUE - The Department of Water (DOW) office phone lines are experiencing technical issues and is unavailable
until further notice. Customers requiring assistance with billing services, applications, and other non-emergency
inquiries may email DOW with their requests to: General inquiries – webmaster@kauaiwater.org or Billing
Services – billing@kauaiwater.org.
To report a water service emergency, please contact Police Dispatch at 808-241-1711. All other inquiries can
be made via email. General inquiries will be routed to the appropriate personnel and/or division for timely
response. Customers can also monitor water service updates online, at www.facebook.com/KauaiDOW.
The phone outage and technical issue is being investigated by the internet service provider with support from
DOW personnel.
An update will be provided when new information is received.
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