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HomeMy WebLinkAbout1.007 SENIOR CLERK 20230717PART I DEPARTMENT OF HUMAN RESOURCES COUNTY OF KAUAI 1.007 Class Specifications for the Class: SENIOR CLERK SR-10, BU-03 Duties Summary: Performs a variety of difficult clerical or routine administrative work in preparing, checking, reviewing, evaluating, and refining forms, records, and similar materials; prepares reports and maintains continuing records; and performs other related duties as required. Distinguishing Characteristics: This class is distinguished by its responsibility for performing routine administrative tasks and is primarily concerned with the assignment of typing and clerical assistance to departments and/or agencies desiring assistance. Examples of Duties: (The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position). Prepares, checks, and reviews forms, records, reports, applications and other documents for accuracy, adequacy, and conformance to established departmental and/or legal requirements;  Evaluates documents and processes same according to individual circumstances where the correct course of action is not clearly defined;  Follows up to secure or clarify required information;  Determines eligibility for and issues licenses and permits;  Posts data to and maintains various types of operational and control records;  Makes extensive searches through a variety of files and records, extracts, refines and organizes necessary information and prepares reports;  Summarizes and briefs materials and prepares special reports involving interpretation and analysis of data and judgment as to format and details of presentation;  Composes routine correspondence and letters of acknowledgment from general instructions; PART I SENIOR CLERK 2 1.007  Sets up and maintains files and revises system as necessary;  Codes and indexes records;  Gives information and resolves complaints or telephone involving interpretation and explanation of rules, regulations, policies and procedures, and knowledge of the departments and/or agency’s purposes and functions;  Answers telephone and takes or relays messages and calls; makes appointments for the staff;  Greets callers and directs them to proper persons or offices;  May accept cash payments for standard fees and write out receipts;  Operates general office machines and computer related software and equipment;  May supervise and review the work of others; and  Performs other related duties as needed. Knowledge of: Office practices and procedures; filing methods and systems; grammar, spelling, and word usage; the purpose and uses of standard office machines. Ability to: Make arithmetic computations; compare names and numbers accurately; set up and maintain records, summarize and analyze materials and prepare reports; operate computer related software and equipment, such as, personal computer, keyboard, monitor, printer, scanner, and other peripheral device; operate general office equipment, such as, telephone, calculator, facsimile machine, and copier; understand, interpret and explain laws, ordinances, rules, regulations and policies pertinent to the department; give and follow oral and written instructions; deal tactfully and effectively with public and resolve complaints; work harmoniously with others. This is an amendment to the specification for the class, SENIOR CLERK, which was approved November 18, 1974, amended on April 24, 2020, and on July 21, 2021, and is to be substituted for that specification. Approved: July 17, 2023 (date) ANNETTE L. ANDERSON Director of Human Resources PART II DEPARTMENT OF HUMAN RESOURCES COUNTY OF KAUAI 1.007 Minimum Qualification Specifications for the Class: SENIOR CLERK SR-10, BU-03 Training & Experience: A combination of education and experience substantially equivalent to graduation from high school, and  one (1) year of clerical work experience. Qualifying Clerical Work Experience: Work experience which involved the performance of a variety of clerical tasks and demonstrated knowledge of office practices and procedures, and the ability to carry out procedures in clerical work systems, and operate various kinds of office equipment including computers, Microsoft Office, and other technologies. Substitutions Allowed: The following may be substituted for education: A. Four (4) years of full-time general work experience may be substituted for a high school diploma. B. Successful completion of semester credits leading towards a degree or diploma from an accredited community college, college or university, trades school, etc., may be substituted for up to four (4) years of the education requirement (15 semester credits = 6 months). C. An Associate’s, Bachelor’s, Master’s, or PhD degree from an accredited community college, college or university, trades school, etc., may be substituted for the education requirement. The following may be substituted for experience: A. An Associate’s degree in Secretarial Science or Office, Administration, and Technology (OAT) from an accredited business school or community college may be substituted for up to two (2) years of the clerical work experience requirement. B. Successful completion of semester credits leading towards a degree or diploma from an accredited community college, business or technical school, college, or university may be substituted for up to four (4) years of the clerical work experience requirement (15 semester credits = 6 months). PART II SENIOR CLERK 2 1.007 C. A Bachelor’s degree in any field from an accredited college or university may be substituted for up to four (4) years of the clerical work experience requirement. D. A Master’s or PhD degree in any field from an accredited college or university may be substituted for one (1) year of the clerical work experience requirement. If a degree is used to substitute for the education requirement, it may not be used again towards the experience requirement. If work experience is used to substitute for education, it may not be used again to meet the experience requirement. If the applicant holds more than one degree, transcripts must be provided, and a thorough review will be conducted by the DHR staff in order for more than one degree to be credited towards the minimum qualification requirements. Additional degrees can be considered if obtained independently through mutually exclusive classes from another degree being considered. Substitutions will be used to the advantage of the applicant. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered. License Requirement: Possession of the appropriate licenses or certificates as required of the position. Firearms Requirements: As applicable to the position, must be qualified to carry and/or possess firearms or ammunition in accordance with State and Federal law, e.g., no misdemeanor or felony domestic violence conviction. Selective Certification: Specialized knowledge, skills and abilities may be required to perform the duties of some positions. For such positions, Selective Certification Requirements may be established, and certification may be restricted to eligibles who possess the pertinent experience and/or training required to perform the duties of the position. Agencies requesting Selective Certification must show the connection between the kind of training and/or experience on which they wish to base selective certification and the duties of the position to be filled. PART II SENIOR CLERK 3 1.007 Tests: Applicants may be required to qualify on an appropriate examination. Health and Physical Condition Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations. Physical Effort Grouping: Light This is an amendment to the specification for the class, SENIOR CLERK, which was approved November 18, 1974, amended on April 24, 2020, and on July 21, 2021, and is to be substituted for that specification. Approved: July 17, 2023 (date) ANNETTE L. ANDERSON Director of Human Resources