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HomeMy WebLinkAbout5.145 TELECOMMUNICATIONS OFFICER 20250616PART I DEPARTMENT OF HUMAN RESOURCES COUNTY OF KAUAI 5.145 Class Specifications for the Class: TELECOMMUNICATIONS OFFICER SR-26, BU-13 Duties Summary: Manages the County’s island-wide 800 MHz public safety radio communications system, a digital trunked Private Land Mobile Radio (PLMR) network supporting law enforcement, fire, EMS, emergency management, and other critical government functions; oversees the design, operation, maintenance, and long-range planning of all system infrastructure, including the network core, repeater sites, transmission towers, leased facilities, and a fleet of subscriber radios; leads integration efforts with emerging communications technologies such as FirstNet, deployable satellite systems (e.g., Compact Rapid Deployables - CRDs), portable repeaters, and evolving interoperability platforms; ensures system reliability and continuity of operations and performs professional and administrative work in support of the County’s critical telecommunications capabilities; and performs other related duties as required. Distinguishing Characteristics: This class is distinguished by its countywide responsibility for the planning, management, and advancement of the County’s mission-critical public safety radio system and supporting telecommunications infrastructure. The position oversees a multi-site, 800 MHz digital trunked radio network with infrastructure located at the County Emergency Operations Center (EOC) and numerous remote repeater sites. Responsibilities include managing system hardware/software, subscriber devices, FCC licensing, and site leases. The position requires both technical expertise and program management skill, with a future- oriented role in integrating emerging technologies—such as FirstNet broadband, satellite- based communications (e.g., CRD units), portable repeater systems (e.g., Daniels), and other platforms as standards and technologies evolve. Coordination with public safety users, IT, government agencies, and vendors is critical. Examples of Duties: (The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position). • Manages the County’s 800 MHz digital trunked public safety radio system, including the system core, server infrastructure, repeater sites, communications shelters, and leased towers; • Plans and oversees the installation, configuration, monitoring, and maintenance of all radio system hardware, software, and networking components; PART I TELECOMMUNICATIONS OFFICER 2 5.145 • Oversees the County’s fleet of subscriber radios, including radio programming, inventory control, encryption key management, and repairs; • Maintains licensing and lease agreements related to telecommunications infrastructure and ensures compliance with FCC rules and industry standards; • Develops and implements plans for system upgrades, capacity enhancements, and future integration of emerging technologies; • Leads or supports phased integration of supplementary communications platforms, including: - FirstNet broadband services and interoperability gateways - Satellite- based systems (e.g., Compact Rapid Deployables – CRDs) - Deployable portable repeaters (e.g., Daniels systems) - Temporary or mobile tower solutions for incident response; • Coordinates with internal County departments, first responder agencies, and federal/state partners on operational needs and interoperability; • Manages vendor contracts, procurement, and equipment deployments; • Develops and administers program budgets and long-range strategic plans; • Prepares documentation including system diagrams, reports, procedures, and compliance materials; • May supervise technical and support staff; participates in hiring, training, and evaluations as needed; • Supports emergency operations and ensures rapid recovery or failover capacity during incidents or outages; • Stays current on public safety communications trends, regulations, and technological advancements; and • Performs other related duties as assigned. Knowledge of: Principles and practices of RF engineering and digital trunked radio systems (e.g., 800 MHz PLMR); operation, maintenance, and design of land mobile radio systems, including core, repeater, and subscriber components; telecommunications infrastructure: towers, shelters, power and cooling systems, site security, and redundant systems; FCC rules and licensing processes applicable to public safety systems; emerging communications platforms: FirstNet, satellite deployables (e.g., CRD), portable repeaters, LTE and IP-based integration; program and project management, budgeting, and vendor oversight; PART I TELECOMMUNICATIONS OFFICER 3 5.145 interoperability standards (e.g., P25), encryption, and public safety cyber hygiene; principles of supervision, procurement, and administrative reporting. Ability to: Plan, manage, and evaluate a mission-critical telecommunications system and associated projects; integrate and phase in new technologies while maintaining core system stability; troubleshoot and resolve complex technical issues in Radio Frequency (RF), Internet Protocol (IP), and hybrid environments; prepare and justify budgets, technical proposals, and grant applications; interpret FCC and industry regulations, licensing, and compliance standards; communicate effectively with stakeholders, including public safety personnel, IT professionals, contractors, and vendors; supervise and develop personnel and manage contracted services; respond during emergencies and coordinate telecommunications continuity under adverse conditions. This is a re-establishment and amendment for the specification for the class, TELECOMMUNICATIONS OFFICER, which was approved on October 22, 1993, and is to be substituted for that specification. Approved: June 16, 2025 (date) ANNETTE L. ANDERSON Director of Human Resources PART II DEPARTMENT OF HUMAN RESOURCES COUNTY OF KAUAI 5.145 Minimum Qualification Specifications for the Class: TELECOMMUNICATIONS OFFICER SR-26, BU-13 Training & Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with a baccalaureate degree in electrical engineering, electronic engineering, telecommunications, or a related field; and • five (5) years of specialized work experience. Qualifying Specialized Work Experience: Professional work experience in managing land mobile radio systems, including digital trunked systems, repeater site operations, and subscriber fleet management. Substitutions Allowed: The following may be substituted for education: General professional work experience or education credits can be substituted for up to two (2) years of the Bachelor’s degree such as: A. Full-time progressively responsible professional, technical, or substantive work experience demonstrating the scope, level, and quality of work comparable to a curriculum leading to an Associate’s, Bachelor’s, or Master’s degree. B. Successful completion of semester credits in a curriculum leading to a degree or diploma at an accredited community college, trades school, college, or university (15 semester credits = 6 months). Specialized professional work experience in electrical engineering, electronic engineering, telecommunications, or a related field or education credits in electrical engineering, electronic engineering, telecommunications, or a related field can be substituted for up to four (4) years of the bachelor’s degree such as: A. Full-time progressively responsible professional, technical, or substantive work experience demonstrating the scope, level, and quality of work comparable to a curriculum leading to an Associate’s, Bachelor’s, or Master’s degree. B. Successful completion of semester credits specific to electrical engineering, electronic engineering, telecommunications, or a related field leading to a degree or PART II TELECOMMUNICATIONS OFFICER 2 5.145 diploma from an accredited community college, trades school, college, or university (15 semester credits = 6 months). A Master’s or PhD degree in electrical engineering, electronic engineering, telecommunications, or a related field may be substituted for the education requirement. The following may be substituted for experience: A. Successful completion of semester credits specific in electrical engineering, electronic engineering, telecommunications, or a related field leading towards a Bachelor’s degree from an accredited college or university, may be substituted for up to two (2) years of the specialized work experience requirement (15 semester credits = 6 months). B. Successful completion of semester credits specific in electrical engineering, electronic engineering, telecommunications, or a related field leading towards a Master’s or PhD degree from an accredited college or university, may be substituted for up to one (1) year of the specialized work experience requirement (15 semester credits = 6 months). C. A Master’s degree in electrical engineering, electronic engineering, telecommunications, or a related field from an accredited college or university may be substituted for one (1) year of the specialized work experience requirement. D. A Doctorate’s degree in electrical engineering, electronic engineering, telecommunications, or a related field from an accredited college or university may be substituted for one (1) year of the specialized work experience requirement. If a degree is used to substitute for the education requirement, it may not be used again towards the experience requirement. If work experience is used to substitute for education, it may not be used again to meet the experience requirement. If the applicant holds more than one degree, transcripts must be provided, and a thorough review will be conducted by the human resources staff in order for more than one degree to be credited towards the minimum qualification requirements. Additional degrees can be considered if obtained independently through mutually exclusive classes from another degree being considered. Substitutions will be used to the advantage of the applicant. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that they have the ability to perform the duties of the position for which they are being considered. PART II TELECOMMUNICATIONS OFFICER 3 5.145 License Requirement: Possession of a valid motor vehicle operator’s license (Hawai‘i Type 3 or equivalent) and the appropriate licenses or certificates as required of the position. Selective Certification: Specialized knowledge, skills and abilities may be required to perform the duties of some positions. For such positions, Selective Certification Requirements may be established, and certification may be restricted to eligibles who possess the pertinent experience and/or training required to perform the duties of the position. Departments/Agencies requesting Selective Certification must show the connection between the kind of training and/or experience on which they wish to base selective certification and the duties of the position to be filled. Tests: Applicants may be required to qualify on an appropriate examination. Health and Physical Condition Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations. Physical Effort Grouping: Light This is a re-establishment and amendment for the specification for the class, TELECOMMUNICATIONS OFFICER, which was approved on October 22, 1993, and is to be substituted for that specification. Approved: June 16, 2025 (date) ANNETTE L. ANDERSON Director of Human Resources