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Home My WebLink About1.498 REAL PROPERTY TAX ASSESSMENT SUPERVISOR 20260501.pdfPART I 1.498 Class Specifications for the Class: SR-18, BU-04 Duties Summary: Plans, supervises, and coordinates the county-wide real property assessment records maintenance and clerical support functions of the Real Property Tax Division; serves as the hearings officer for the Real Property Tax Review Board; ensures accurate maintenance of assessment records; develops and implements policies, procedures, and workflow systems; and performs other related duties as required. Distinguishing Characteristics: This class is distinguished by its responsibility to plan, supervise and coordinate the county-wide real property assessment records maintenance and clerical support functions of the Real Property Tax Division; serves as the hearings officer for the Real Property Tax Review Board; ensures the accurate maintenance of real property assessment records; develops and implements policies, procedures, and workflow systems. Examples of Duties: (The following are examples of duties and are not necessarily descriptive of any one position in this class. The omission of specific duties statements does not preclude management from assigning such duties if such duties are a logical assignment for the position). • Plans, organizes, and coordinates the real property assessment records maintenance and clerical support functions for the Real Property Tax Division of the County. • Plans, assigns, and reviews the work of subordinate supervisors, lead workers, and clerical staff, and develops general work programs. • Conducts reviews to ensure the orderly management of records and the efficient operation of services; evaluates workflow, resolves issues, conducts training, and meets individually with staff as needed. • Reviews and approves property classifications as assigned, ensuring compliance with established assessment procedures. • Develops, recommends, and implements operating procedures for the maintenance of real property assessment records, including property ownership, exemptions, property transfers, dedications, and related data. PART I REAL PROPERTY TAX • Supervises the preparation and processing of the register of appeals, appeal hearing schedules, and decision letters; acts as hearings officer before the Board of Review and prepares the County’s case for exemption or land classification disputes as needed; may serve as the division’s Custodian of Records. • Plans and determines operating requirements and sets priorities for work assignments; coordinates activities with other units or sections to ensure timely and efficient workflow. • Assists in developing and implementing public information and educational materials related to real property tax assessment. • Supervises the preparation and maintenance of administrative, operational, and statistical reports, including tax roll adjustments and production reports. • Resolves complex assessment adjustments; coordinates changes affecting tax calculations; and assists in the preparation of the assessment roll for certification. • Reviews and approves adjustments involving exemptions, clerical errors, agricultural rollback violations, and Board of Review-mandated changes. • Assists in reviewing, evaluating, and implementing Hawaiʻi Revised Statutes, County ordinances, and rules related to property exemption claims and eligibility. • Recommends personnel actions; approves leave requests; prepares performance evaluations; and develops and conducts training for assigned staff. • Reviews, compiles, prepares, and submits required reports on assigned activities. • Performs other related duties as required. Knowledge of: Principles and practices of supervision; pertinent aspects of real property tax laws, rules and regulations; assessment and appraisal terminology and procedures; computerized assessment systems and records management practices; interviewing methods and techniques; planning, workflow coordination and operational analysis; office practices and procedures, including filing and recordkeeping; arithmetic; principles and practices of public relations. Ability to: Plan, organize, coordinate, supervise and review the work of subordinates; analyze, develop, evaluate and revise operating procedures and practices; interpret and explain pertinent real property tax laws, rules and regulations, and other technical tax materials; PART I REAL PROPERTY TAX compute tax valuations; give oral and written instructions; prepare clear and concise operational reports and correspondence; deal tactfully and effectively with subordinates, taxpayers, and the general public. This is the first specification for the class, Jill Niitani (May 1, 2026 12:37:29 HST) PART II 1.498 Minimum Qualification Specifications for the Class: SR-18, BU-04 Training & Experience: A combination of education and experience substantially equivalent to graduation from high school; and • four and one half (4 ½) years of specialized work experience. Qualifying Specialized Work Experience Work experience which involved one or a combination of the following: • The application and interpretation of real property tax laws, regulations, and procedures in reviewing tax records, processing current or delinquent tax accounts, determining or assisting in the determination of tax liability, preparing tax returns, or explaining tax requirements to the public; or • The interpretation and application of real property tax laws, rules, regulations, and procedures in maintaining, reviewing, and verifying real property assessment records, and related data. Substitutions Allowed: The following may be substituted for education: A. Four (4) years of full-time general work experience may be substituted for a high school diploma. B. Successful completion of semester credits leading towards a degree or diploma from an accredited community college, college or university, trades school, etc., may be substituted for up to four (4) years of the education requirement (15 semester credits = 6 months). C. An Associate’s, Bachelor’s, Master’s or PhD degree from an accredited community college, college or university, trades school, etc., may be substituted for the education requirement. The following may be substituted for experience: A. Successful completion of semester credits leading towards a degree or diploma in real estate, business or public administration, accounting, economics, or a related field from an accredited community college, trades school, may be substituted for up PART II REAL PROPERTY TAX to four (4) years of the specialized work experience requirement (15 semester credits = 6 months). B. An Associate’s degree in real estate, business or public administration, accounting, economics, or related field from an accredited community college, business, or technical school, may be substituted for two (2) years of the specialized work experience requirement. C. A Bachelor’s degree in real estate, business or public administration, accounting, economics, or a related field from an accredited college or university may be substituted for up four (4) years of the specialized work experience requirement. D. A Master’s or PhD degree in real estate, business or public administration, accounting, economics, or a related field from an accredited college or university may be substituted for up to one (1) year of the specialized work experience requirement. If a degree is used to substitute for the education requirement, it may not be used again towards the experience requirement. If work experience is used to substitute for education, it may not be used again to meet the experience requirement. If the applicant holds more than one degree, transcripts must be provided, and a thorough review will be conducted by the DHR staff in order for more than one degree to be credited towards the minimum qualification requirements. Additional degrees can be considered if obtained independently through mutually exclusive classes from another degree being considered. Substitutions will be used to the advantage of the applicant. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered. License Requirement: Possession of the appropriate licenses or certificates as required of the position. Selective Certification: Specialized knowledge, skills and abilities may be required to perform the duties of some positions. For such positions, Selective Certification Requirements may be established, and certification may be restricted to eligibles who possess the pertinent experience and/or training required to perform the duties of the position. PART II REAL PROPERTY TAX Agencies requesting Selective Certification must show the connection between the kind of training and/or experience on which they wish to base selective certification and the duties of the position to be filled. Tests: Applicants may be required to qualify on an appropriate examination. Health and Physical Condition Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations. Physical Effort Grouping: Light This is the first specification for the class Jill Niitani (May 1, 2026 12:37:29 HST)